Effective date: 31 July 2026
Privacy Policy
This Privacy Policy explains how Dev Medicines Private Limited (“IVFInjection.in”, “we”, “us”) collects, uses, stores, and protects your information when you use https://ivfinjection.in or order medicines from us. By using the site or placing an order, you agree to the practices described here.
1. Information we collect
- Contact & delivery details: name, phone number, email, and shipping address.
- Order information: the products you enquire about or purchase, and communication with our team (including WhatsApp messages).
- Prescriptions: for Schedule H / H1 and other prescription medicines, we collect the prescription you provide from a registered medical practitioner.
- Payment information: processed through our payment partners; we do not store full card details on our servers.
- Technical data: IP address, browser type, and usage data collected via cookies and analytics tools (e.g. Google Analytics/Tag Manager/Microsoft Clarity).
2. How we use your information
- To process, pack, and deliver your orders, including cold-chain handling where required.
- To verify prescriptions before dispensing prescription-only medicines.
- To respond to enquiries about availability, pricing, and delivery.
- To meet our record-keeping obligations under the Drugs and Cosmetics Act, 1940 and Rules, 1945.
- To improve our website and services, and to prevent fraud or misuse.
3. Health information & confidentiality
We understand that fertility, oncology, and other treatments are sensitive. Prescriptions and health-related information are treated as confidential, are accessed only by staff who need them to fulfil your order, and are used solely for dispensing and legal record-keeping. Orders are fulfilled manually to protect your privacy, and packaging is discreet.
4. Sharing of information
We do not sell your personal information. We share it only with: delivery/courier partners (to ship your order), payment processors (to complete transactions), and government or regulatory authorities where required by law. Any partner receiving your data is expected to protect it.
5. Data retention
We retain prescription and sale records for the period required under applicable drug and tax laws, and delete or anonymise other personal data when it is no longer needed for the purposes above.
6. Cookies
We use cookies for site functionality, cart handling, and analytics. You can control cookies through your browser settings; disabling some cookies may affect site features.
7. Data security
We apply reasonable technical and organisational measures to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your rights
You may request access to, correction of, or deletion of your personal information, subject to records we are legally required to keep. To make a request, contact us.
9. Children
Our services are intended for adults (18+). We do not knowingly collect data from minors.
10. Changes to this policy
We may update this policy from time to time. The “Effective date” above reflects the latest version.
11. Contact
Dev Medicines Private Limited · 109-110, Gagandeep Building, Rajendra Place, New Delhi – 110008 · +91-8882042434 · WhatsApp